…said David Maister, of most professional service firms. When Maister first presented his ideas on ‘Managing the Professional Services Firm’ and how to develop a position as ‘The Trusted Advisor’ (together with Charles Green and Robert Galford), he preached that success was less about the content of glossy brochures and more about the substance of […]
Continue readingLeadership as Learning
July 24, 2013 
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I am, and hope to always be, a leader-in-learning. I work hard every day to be open to new opportunities to grow and to remember that no matter how much I know, I could never possibly hope to know it all (despite my behaviour to the contrary sometimes :)) Some of the most charismatic and […]
Continue readingStop Networking – Start Connecting. 6 Tips for developing a richer networking experience
June 13, 2013 0 Comments
This post originally appeared as a guest column on The Executive Roundtable Blog. Click here for the original posting We all know that networking is an important way to meet people who could help you; those who might one day refer business to you, or open the door to a new opportunity. That’s certainly true, […]
Continue readingLeadership in action – be true to who you are
June 13, 2012 0 Comments
I’m no political pundit, but I am a keen observer of people, especially leaders in action. Earlier this morning I had the opportunity to attend a breakfast discussion with Andrea Horwath, leader of the Ontario New Democrats at a time when her party has been wielding the balance of power and working to support the […]
Continue readingTen Ways to Engage Your Employees
May 25, 2012 0 Comments
It’s no secret that having a highly-motivated workforce is good for business. But can small and medium-sized businesses really compete with the employee engagement programs offered by larger competitors? The answer is yes. By following these ten tips, even organizations with a minimal budget can create an open, accountable and enriching environment for their staff: […]
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The new character witness – Social Media in the C-suite
June 11, 2011 1 Comment
Over the last several months I’ve been asked many times, and had cause to ponder, the pro’s and cons of jumping into social media in order to facilitate business growth. If you’ve been anywhere near Twitter, Google or the blogosphere at any time in the last 12 months you will have heard many of the […]
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Fad, Failure or Future? The rise & fail of technologies
May 16, 2011 1 Comment
Like many, I would be utterly lost without my smart phone. The constant ability to connect, and be connected with the wider stream of text, email and web browser is an absolute lifeline both professionally and personally. On the very rare occasion that I leave home without it, I feel bereft – out of touch […]
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Mastering Leadership – Essential Lessons you won’t learn in school…
April 24, 2011 0 Comments
For me, leadership is not linked to position or accreditation. By that I mean that I have met many non-titled leaders who inspire and influence others without any formal authority over them, and many excellent leaders who got their MBA the ‘hard-knocks’ way. I have met an equally large number of people who hold a […]
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The Elephant named Google and the Brand called YOU!
April 17, 2011 0 Comments
Every bit as relevant as it was the day it was published in 1997, Tom Peters article on “The Brand Called You” has become one of those common sense and fundamental ideas that is often talked about in universities and business schools as a way to stand out in the job market and a way […]
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Hot On The Presses…
March 10, 2011 1 Comment
Having your content published in the newspaper or a quality trade journal can add credibility and exposure for your professional expertise, but how should you go about selecting a readable topic, developing a story idea and pitching your story to an interested editor? Here are some quick tips inspired by great questions from one […]
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The Wallace Effect 